New Features:
- Bulk Actions/updates for tickets now possible (under List Incidents and List SRs)
- Zenworks Configuration Manager integration now available
- External events can now be captured from any source: Generic Event processor
- Ability to capture email if coming from Important person by creating service prefixed with "imp-" and adding From Address
- System Overview feature added under Application settings

Fix:
- Inline images in email getting lost
- Forwarded emails, forwarded section is getting removed
- XLS attachments gets corrupted on download
- Ticket increase text area size of ticket description
- Asset Master From Address can now accept multiple from addresses separated by comma (,)
- Some Active Directory responses cut off number of records at an arbitrary number
- Breach showing incorrect on few instances because of incorrect time values returned on some servers
- Group mail does not go if "Aissgned to is Empty" is not checked
- Logging improved to prevent redundant data on certain internal tasks
- SCCM authentication issue on some servers
- SCCM Manual sync now available
- Status settings interface waiting drop down change not saving for some versions of browsers
- Session isolation improved for multiple installations on the same server
- Page titles are now read from applications's settings instead of ini file
- Drop mails originating from own From Address: some servers incorrectly report sent (ougoing) emails as new email