Once the environment is ready, installing idesk is just a matter of opening a url at your-web-server/install if the desk files are directly under web root. Else, provide full url to the root path of idesk and append /install to it.

Before running the installer

1. You can customise your copy of the desk with your company log. If planning to do so, have a png logo about 110px by 30px ready before you start the installation. You can do this later as well though it would require you to add it to the folder path.
2. Have database credentials at hand. Or if this is a fresh install, Idesk can set the password for the database at the time of running the install process if using with MySQL.
3. Prepare name and password for a super admin user to be created during the install process.

If your webserver is setup correctly, you would see the following screen when you open the desk's location in your browser. Follow the simple steps.

Folder Permissions

In most cases, folder permission issues can be solved by understanding the user context (and permissions) under which the web server is running.

If, for example, your webserver is running under System user, provide full permissions to this user on the folders required. In *nix systems, use chmod to provide the required permissions.